
Frequently Asked Questions
The cleaning solution has a pH of 9–11, which is mildly alkaline. It is suitable for common household floors such as tiles, laminate, vinyl, and sealed wood floors. When used as directed, it will not cause damage.
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Robot Vacuum
Wet-and-dry Vacuum
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Robot Vacuum
Wet-and-dry Vacuum
Hair Dryer
Accessories
Multi-Surface Floor Cleaner 1000ml*1
Enhanced stain removal while mopping
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The cleaning solution has a pH of 9–11, which is mildly alkaline. It is suitable for common household floors such as tiles, laminate, vinyl, and sealed wood floors. When used as directed, it will not cause damage.
For models that support both mop pad washing and floor cleaning (e.g., V50 Ultra), the cleaning solution can be used for both purposes.
For models that support only mop pad washing (e.g., P50 Pro Ultra, P50 Ultra), the cleaning solution is used only for washing the mop pads.
The duration of one bottle of cleaning solution depends on factors such as your cleaning environment, frequency of use, and how often the mop pads are rinsed. On average, a bottle lasts about 4 months. If the cleaning frequency is low, it can last up to 6 months.