After-Sales Service and Warranty
At MOVA, we stand by the quality of our products and are committed to providing exceptional after-sales service. This policy outlines our warranty, returns, and support processes for products purchased from our official Australian channels.
Purchase Directly from the MOVA Official Online Store.
This applies to products purchased through the official MOVA online store. You can use this to inquire about warranty repairs and other related after-sales services.
MOVA Store
You can reach our specialists by call 1800-961-816 or email support.au@mova-tech.com for one-on-one product advice and after-sales support. We will provide a professional and detailed response to help you resolve any issue with ease.
Amazon AU
For product advice and after-sales support, please contact our specialists directly through our official store on Amazon Australia. We are committed to providing a professional and detailed response to help you resolve any issue with ease.
Learn more about our MOVA warranty policy, check product warranty periods, and find user manuals for all MOVA products here.
Purchase from the MOVA Authorised Channels.
This applies to products purchased through the official MOVA authorised third-party retailers, such as JB HI-FI and Harvey Norman. You can use this to inquire about warranty repairs and other related after-sales services.
JB HI-FI
Please contact our authorised retailers through the button below. A specialist will be ready to answer your questions.
Harvey Norman
Please contact our authorised retailers through the button below. A specialist will be ready to answer your questions.
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