MOVA Shipping Policy
Statement
The MOVA official store offers shipping throughout Australia. If you have any questions about delivery to a specific location, please contact our live chat specialists for more information.
Shipping Guide
This guide outlines our Official Shipping Policy for all purchases made through the MOVA online store. By placing an order with us, you agree to comply with these terms. Please read this document carefully to ensure a smooth and efficient delivery process.
Content:
- Where We Ship From
- Delivery Partners
- Shipping Method
- Shipping Cost
- Processing Time
- Estimated Delivery Times
Where We Ship From
All orders are dispatched from our Melbourne warehouse.
Delivery Partners
We useΒ StarTrack for most standard deliveries. Smaller items such as accessories may be shipped viaΒ Australia Post.
Shipping Method
We currently offerΒ standard shipping only due to the size and nature of our products.
Shipping Cost
Enjoy free standard shipping on all orders over $100 AUD.
Processing Time
Orders are processed and dispatched within 1 business day after payment confirmation.
Estimated Delivery Times
New South Wales (NSW)
Estimated Delivery Time: 2β3 business days
Victoria (VIC)
Estimated Delivery Time: 2β3 business days
Queensland (QLD)
Estimated Delivery Time: 3β5 business days (Regional: up to 5 days)
South Australia (SA)
Estimated Delivery Time: 3β5 business days
Western Australia (WA)
Estimated Delivery Time: 7β10 business days (Regional: up to 14 days)
Tasmania (TAS)
Estimated Delivery Time: 3β5 business days
Northern Territory (NT)
Estimated Delivery Time: 7β10 business days (Regional: up to 14 days)
Australian Capital Territory (ACT)
Estimated Delivery Time: 2β3 business days
Need Help with Shipping or Tracking?
For any questions about shipping or tracking your order, please contact our customer support team. You can reach us by phone at 1800-961-816 or by email at support.au@mova-tech.com.