The MOVA official flagship store, operated by the MOVA team, is where you can purchase MOVA products and accessories, find information on business-related inquiries, and get support for your orders.

To check the status of your order or make changes, you can get further assistance by emailing us at support.au@mova-tech.com, calling our Customer Service team at 1800-961-816, or contacting a live chat specialist.

For product advice and after-sales support, please contact our specialists directly through our official store on Amazon Australia. We are committed to providing a professional and detailed response to help you resolve any issue with ease.

∆ Prices and promotions may vary across different sales platforms, including our official website and authorised retailers. The final price and any applicable discounts will be based on what is displayed on the product and checkout pages at the time of your purchase.

MOVA authorised retailer is here to help you get started and keep going. Every authorised store has dedicated teams available for support, learning, and more.

JB HI-FI Support ↗
Harvey Norman Support ↗

Your journey with MOVA begins at an authorised retailer near you. Their dedicated in-store teams are ready to help you get started and keep going with expert support, hands-on learning, and more.

Need service or support? Tell us a few details, and we'll help you find the best solution. You can contact us via Live Chat, or by using the options below:

Phone: 1800-961-816
Working Time: Mon-Sun 9am-6pm
Aftersales inquiry: support.au@mova-tech.com

More Ways to Get Help
User Manuals ↗
Shopping Help ↗

If you have a legal or policy-related question, please select the "Legal & Policy" topic in the form below. Describe your situation in detail and submit your inquiry to us.

Retailer Verification
To verify if a retailer is an authorised MOVA seller, please select the "Retailer Verification" option in the form below. Be sure to include the retailer's website link and a brief description of your inquiry.

Please understand the potential risks to product quality and service when purchasing from unauthorised channels. We cannot guarantee the authenticity or origin of products sold on unverified platforms.

Interested in becoming a MOVA authorised partner? At MOVA, we're dedicated to perfectly blending art, science, and craftsmanship into our unique products.

If you're looking to grow the market with us, please contact us directly by email or submit an application through our distributor application form to learn more about our partnership opportunities and terms.

We believe that successful partnerships are built on a shared vision and mutual values. If you are looking to create a win-win collaboration through a unique sponsorship, we welcome the opportunity to discuss various possibilities with you. This includes: Corporate purchasing, PR events, Co-branding, Exhibitions, Client gifts

Get in Touch
Please email us at support.au@mova-tech.com to explore the possibilities.