Shipping policy

Order Processing

Orders are generally processed and dispatched within 1–2 business days after payment confirmation, excluding weekends and public holidays.


Shipping Location

All orders are shipped from within Australia to ensure faster and more reliable delivery.


Shipping Cost

Free standard shipping applies when the final amount paid exceeds AUD $100, after all discounts, coupons, or promotions have been applied.


Estimated Delivery Time

Estimated delivery times vary by region:

  • Major metro areas: 2–6 business days

  • Regional areas: 3–9 business days

Delivery times are estimates only and may be affected by public holidays, peak seasons, or unforeseen circumstances.


Tracking & Delivery

Once your order has been dispatched, you will receive a confirmation email with tracking information so you can monitor your delivery status.


Need Help?

If you have any questions regarding shipping or delivery, please contact our customer support team — we’re happy to help.

Email: support.au@mova-tech.com
Phone: +61 1800 961 816

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